Preventive, corrective and predictive maintenance from a single provider. We keep your video, access control, intrusion and command & control systems running, with nationwide coverage and contractually guaranteed response times.
An Unmaintained System Is an Undetected Risk
- Operational Continuity: Systems always ready to respond, minimising downtime for critical infrastructure.
- Regulatory Compliance: Inspections and certificates aligned with applicable regulation and insurer requirements.
- Asset Lifecycle Value: Preventive maintenance extends equipment lifespan and reduces total cost of ownership.
- Risk Reduction: Early fault detection before it becomes a security incident.
Three Modes, One Single Contract
- Preventive: Scheduled periodic inspections following protocol and checklist, to reduce the probability of failure.
- Corrective: Intervention on fault or incident, with on-call technicians and critical spare parts available per the contracted service level.
- Predictive: Remote condition monitoring and proactive diagnostics, anticipating failures before they affect operations.
An SLA for Every Level of Criticality
Essential
Scheduled preventive maintenance and remote support during business hours. Ideal for non-critical facilities.
- Periodic preventive inspection
- Remote support during business hours
- Corrective response ≤ 48 business hours
- Status report after every visit
Advanced
Preventive and corrective maintenance with 24/7 remote assistance and on-call technicians. The most contracted tier for industrial and logistics operations.
- Preventive + unlimited corrective
- 24/7 remote assistance
- On-site response ≤ 8 business hours / 24h on holidays
- Predictive equipment condition monitoring
Critical
24/7/365 SLA with reinforced response, designed for critical infrastructure and data centres with zero tolerance for downtime.
- 24/7/365 SLA with no exceptions
- On-site response ≤ 4h within coverage area
- On-site critical spare parts stock
- Compliance reporting for audit and insurer
Nationwide Coverage, 24/7 Remote Assistance
We combine on-call technicians with permanent remote monitoring to minimise unnecessary site visits and speed up resolution.
- Nationwide coverage
- 24/7 remote assistance
- On-call technicians
- Multi-system coverage in one visit
What Every Maintenance Visit Includes
- Visual inspection of cameras, readers, sensors and cabling
- Check of power supplies and backup batteries
- Functional verification of access control and intrusion systems
- Communications test with the alarm receiving centre
- Firmware and software updates where applicable
- Status report and maintenance certificate
